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Toilet Paper Holders
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vaneis
Mueller Community

Posts: 382
Joined on October 7th, 2007
Toilet Paper Holders
by vaneis on August 16th, 2008

I give up! Every time I think I have it figured out, the stupid thing gets loose and falls off again. Is anyone else having this issue? The arm that you slide the toilet paper onto, just keeps falling off. I know there is a tiny screw in the bottom, and I have made sure it is tight, but that doesn't seem to help.

Is there a trick to getting them to stay on? Or should I just break down and invest in new ones :)
 
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momof4
Mueller Community

Posts: 727
Joined on August 30th, 2007
Toilet Paper Holders
by momof4 on August 17th, 2008

I am so there with you! I love the way those things look, but they fall off all of the time! Once they are off and the tp rolls, my kids realize how fun tp is when it starts rolling... you get the picture!

I have found no tricks and we are ready to buy new ones.
Felicia
 
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vaneis
Mueller Community

Posts: 382
Joined on October 7th, 2007
Toilet Paper Holders
by vaneis on August 21st, 2008

Felicia - and any others that are equally as annoyed by the tp holder issue :)

I decided to tell Mysti Burgess, with the warranty department, about the issue and she agreed to contact the manufacturer and see if there is something that can be done.

I will keep you updated on her response. I am hopeful they will fix them or replace them so we don't have to.

It seems silly, but it is majorly annoying so I decided to just see if they would address it before spending my money on new ones.

 
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momof4
Mueller Community

Posts: 727
Joined on August 30th, 2007
Toilet Paper Holders
by momof4 on August 21st, 2008

Cool! Let me know what you hear back. I just had to dig the little arm thingy out of a full trash can that it had fallen into for the millionth time and clean up a roll of soggy tp that someone - ahem, twins - put into the tub to clean after it fell off the holder.
 
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vaneis
Mueller Community

Posts: 382
Joined on October 7th, 2007
Toilet Paper Holders
by vaneis on August 22nd, 2008

If anyone else is having this issue, you need to contact Mysti Burgess with Meritage's Warranty department. Apparently there is a "specific allen wrench" that is needed to tighten them so they stay on. My guess is ours weren't put on correctly to begin with. Hopefully once the magic tool is used to tighten the screw, this will solve this most annoying problem :)

Here is her information, if you don't already have it:

Mysti Burgess
Customer Care Coordinator
Meritage & Monterey Homes - Austin Division
(512) 610-4800
(512) 615-6420 direct line
(512) 610-6767 fax
email: mysti.burgess@meritagehomes.com
 
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Luv2Bike
Mueller Community

Posts: 247
Joined on March 12th, 2008
Toilet Paper Holders
by Luv2Bike on August 24th, 2008

When I have screws backing out on my bike I use nail polish. It allows you to take the screws out later if needed but keeps them from vibrating out during use. I might try this on the toilet paper holders.
 
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henningspruth
Mueller Community

Posts: 488
Joined on October 20th, 2007
Toilet Paper Holders
by henningspruth on August 24th, 2008

Looks like I was lucky, since my Meritage toilet paper holders always stayed put so far.

I found an allen wrench of the right size in my toolbox, I'll be happy to lend it out for emergency repairs.

Lub2Bike - I'm trying hard not to think about what would cause the screws to vibrate out during use .
 
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vaneis
Mueller Community

Posts: 382
Joined on October 7th, 2007
Toilet Paper Holders
by vaneis on August 25th, 2008

Or.... it could be because you don't have a 2 year old (or set of 3 year olds) constantly playing with it
 
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vaneis
Mueller Community

Posts: 382
Joined on October 7th, 2007
Toilet Paper Holders
by vaneis on August 27th, 2008

For any of you who are frustrated, the short answer is there is no fix other than to continue to tighten the tiny screw on the bottom. You can make it really tight so the bar won't swing at all... BUT if you "bump" it or if your child "pulls" on it, the screw will just loosen and eventually the dumb thing will fall apart again.

I think I'll try keeping an allen wrench in all the bathroom cabinets :) And I'll try the nail polish trick! Thanks for posting that!
 
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tuphatt
Mueller Community

Posts: 92
Joined on February 4th, 2008
Toilet Paper Holders
by tuphatt on August 27th, 2008

Maybe Loctite Tite 'N for Bolts. I think you can buy this at Home Depot, WalMart, or Target.

http://www.loctiteproducts.com/products/detail.asp?catid=17&subid=164&plid=654 http://www.loctiteproducts.com/products/detail.asp?catid=17&subid=164&plid=654

I have used them on some car parts to help keep screws in place.

 
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