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Cell phone service
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Susan Egan
Mueller Community

Posts: 57
Joined on April 29th, 2013
Cell phone service
by Susan Egan on July 11th, 2013

We've been told by AT&T that Austin's growth rate has resulted in cell carriers being unable to keep up with demand for bandwidth, and that towers are overloaded much of the time. Our cell service at home is almost unusable without a MicroCell, even outdoors. Are others experiencing the problem? Which carriers have good service here (and decent coverage nationwide / worldwide)?
 
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Kathy Sokolic
Mueller Community

Posts: 275
Joined on March 19th, 2008
 
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Susan Egan
Mueller Community

Posts: 57
Joined on April 29th, 2013
Cell phone service
by Susan Egan on July 11th, 2013

Interesting; so your Verizon works fine? Consumer Reports rates them highly, and our contract is almost up with AT&T. Our biggest concern is with coverage...and it seems to be variable across our neighborhood, with the best signal near Airport Blvd based on opensignal.com's coverage maps. If you're near there, that might explain why your service is OK... I'll try to remember to check coverage next time I'm over that way.
 
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Kathy Sokolic
Mueller Community

Posts: 275
Joined on March 19th, 2008
Cell phone service
by Kathy Sokolic on July 11th, 2013

Verizon is one of the better I've ever had. I used to travel to really dinky places, and it always worked, if only enough to make a call. And I don't have any trouble in the house, which is awesome.
 
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Norma DeVries
Mueller Community

Posts: 7
Joined on March 22nd, 2013
Cell phone service
by Norma DeVries on July 12th, 2013

I also recommend Verizon. We switched to them several years ago and I consistently get great coverage all over the country, at three different homes, at two different work locations. I used to work in a basement office where almost no one got coverage but I could talk on my phone at my desk. We live on McBee and have no problems.
 
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danx111
Mueller Community

Posts: 1151
Joined on November 25th, 2008
Cell phone service
by danx111 on July 12th, 2013

Quote:
We've been told by AT&T that Austin's growth rate has resulted in cell carriers being unable to keep up with demand for bandwidth, and that towers are overloaded much of the time. Our cell service at home is almost unusable without a MicroCell, even outdoors. Are others experiencing the problem? Which carriers have good service here (and decent coverage nationwide / worldwide)?


Sprint will not work reliably in our house on Upper camacho. Have to go outside. They say "tower upgrades" this Summer will fix it. I don't believe them. When our contract expires I'm dumping them
 
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dje7
Mueller Community

Posts: 81
Joined on March 2nd, 2009
Cell phone service
by dje7 on September 14th, 2013

Has anyone had experience with T-Mobile and their wi-fi calling feature? We had AT&T, but it was pricey and we did not get coverage in the house. We switched to Virgin Mobile, which is much cheaper, but we still have coverage problems(going on 2 yrs). We live on Zach Scott. Unless we are outside we get 0 or 1 bars. My wife works near 29th and Lamar and also gets no service unless she is outside her office.
 
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Susan Egan
Mueller Community

Posts: 57
Joined on April 29th, 2013
Cell phone service
by Susan Egan on September 14th, 2013

After initially refusing to provide a MicroCell, AT&T finally gave us one. Reception quality is great now...but we still aren't sure we'll continue with them when our contract runs out. We've stayed because we're grandfathered with unlimited data. Depending on rates, we may switch to Verizon.
 
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Rocky Johnson
Mueller Community

Posts: 25
Joined on December 26th, 2012
Cell phone service
by Rocky Johnson on September 15th, 2013

I have T-Mobile and have never had a problem ... never less than 4 bars. My daughter has T-Mobile w/wi-fi and has no problems, though she does not live in Mueller, but lives far North and works far South. No problems for her there or when she's at my home.
 
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mary Bowen
Mueller Community

Posts: 40
Joined on October 4th, 2010
Cell phone service
by mary Bowen on September 15th, 2013

As discussed in previous threads:
http://www.citicite.com/mueller/index.php?module=Forums&op=posts&ForumID=5&TopicID=9063
I found the micro cell to be worthless. Among other issues, the cell would consistently drop my phone inside the house, and coming and going meant that I would have to reboot the silly thing, and then my phone. Drove me insane. I told them that I would keep my kids on their plan, they don't spend enough time inside the house to make a difference. I was allowed to leave the contract with no penalty and join my husband on Verizon. Be aware that you will have to get a new phone. ATT is high frequency and travels further, Verizon is low frequency, and can go through walls, like the boom boom boom you hear from cars with the bass cranked.
 
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