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Cell service in the house
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mary Bowen
Mueller Community

Posts: 40
Joined on October 4th, 2010
Cell service in the house
by mary Bowen on March 15th, 2013

Can you hear me? How about now? Is anyone else having the problem of poor cell reception? This problem has been getting progressively worse. I asked AT&T over there on the feeder road and they showed me a box for the home to boost the signal. Another $100 or so, just to be able to use the service I am already paying for. Really? It has gotten so bad that I have to go to the middle of my street to talk on the phone. At least I don't have to climb a pole, Green Acres style! If there is enough of a problem we should let them know it needs fixing.
 
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Ross Houston
Mueller Community

Posts: 83
Joined on August 11th, 2009
Cell service in the house
by Ross Houston on March 15th, 2013

We have exactly the same problem with our AT&T cell phones. It tends to be better on the second floor. We bought a wireless phone system that has bluetooth on the base station which we put upstairs. So we put that base station in a spot on the second floor that gets the best cell phone reception. This has the added benefit of making our cell phones ring all the phones in the house.

But getting back to the reception. It was occasionally spotty reception back when we had our old iPhone 3. When we "upgraded" to iPhone 4 it got many times worse.
 
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mary Bowen
Mueller Community

Posts: 40
Joined on October 4th, 2010
Cell service in the house
by mary Bowen on March 18th, 2013

Well it looks like you and I are the only ones with the problem. Anyone else? If we have some numbers behind the complaint they can look into boosting or additional tower power on their end. Otherwise, we are just going to have to invest in more equipment in the house, OR change carriers at our expense.
 
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lee
Mueller Community

Posts: 38
Joined on July 11th, 2008
Cell service in the house
by lee on March 18th, 2013

We have the same problem and it also seemed to get worse when I upgraded to iPhone4. I usually have to go outside to make a call. I've mentioned it to ATT but didn't get much feedback.
 
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Kathy Sokolic
Mueller Community

Posts: 275
Joined on March 19th, 2008
Cell service in the house
by Kathy Sokolic on March 18th, 2013

My fiance can barely receive calls in the house. He usually has to go outside for the person on the line to hear him. It's very frustrating.

I have Verizon and have no problems.
 
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mary Bowen
Mueller Community

Posts: 40
Joined on October 4th, 2010
Cell service in the house
by mary Bowen on March 18th, 2013

I am afraid that the larger the neighborhood gets, the larger the problem is going to get. Part of the suggestion from the retail folks trying to sell me the booster box was that we might get a discount if there were enough complaints in the same area. He also mentioned that with all of the growth in the area, there COULD be a remedy already in the plan. In the meantime, I am unable to reliably work from home, and I am sure my outdoor conversations are getting a bit tiresome to my neighbors. Let's see if we get a few more comments today and I'll contact them to see what our next step should be. Wonder if we have any AT&T employees in the hood?
 
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jzimm
Mueller Community

Posts: 162
Joined on August 5th, 2008
Cell service in the house
by jzimm on March 18th, 2013

We have always assumed any problems had to do with location in the house. Rooms where the outside covering is stucco are more problematic than rooms in Hardiplank, rooms upstairs better than downstairs, making my upstairs study the best room to make calls from. The assumption is that the stucco covering is placed over metal screening, producing a partial Faraday cage and thus knocking the signal down. Now, I know that Mary's (one-story) house has lots o' stucco, and so does Kathy & Mike's. What about the rest of you? (No cures, just gathering maximum data.)
 
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danx11
Mueller Community

Posts: 192
Joined on May 24th, 2009
Cell service in the house
by danx11 on March 18th, 2013

We have the same problem with Sprint who is sending us a booster without charge because we're "long time customers"
 
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lee
Mueller Community

Posts: 38
Joined on July 11th, 2008
Cell service in the house
by lee on March 18th, 2013

no stucco on my house, and it's one story so I don't have the upstairs option.
 
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lee
Mueller Community

Posts: 38
Joined on July 11th, 2008
Cell service in the house
by lee on March 18th, 2013

no stucco on my house, and it's one story so I don't have the upstairs option.
 
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