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Does anyone subscribe to the NY Times?
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clintdawson
Mueller Community

Posts: 28
Joined on June 30th, 2008
Does anyone subscribe to the NY Times?
by clintdawson on July 4th, 2008

Does anyone in the neighborhood subscribe to the print edition of the NY Times and have it delivered to their house? I cannot get them to deliver my paper since the neighborhood doesn't show up on Google Maps or Mapquest. I have called, emailed, threatened, etc.
 
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mbe19
Mueller Community

Posts: 95
Joined on December 10th, 2007
Re: Does anyone subscribe to the NY Times?
by mbe19 on July 5th, 2008

Call the American Statesman circulation and ask to speak to a distribution manager. The same folks that deliver the AAS deliver the NYTimes, I think. They can probably help.
 
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clintdawson
Mueller Community

Posts: 28
Joined on June 30th, 2008
Re: Does anyone subscribe to the NY Times?
by clintdawson on July 5th, 2008

Thanks. I'll try that.
 
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MaryOnCamacho
Mueller Community

Posts: 40
Joined on January 29th, 2008
Re: Does anyone subscribe to the NY Times?
by MaryOnCamacho on July 5th, 2008

I get the New York Times, but believe me it wasn't easy making it happen. Calling the Statesman as has been recommended was a good first step, but then dealing with the New York Times due to problems thereafter was no picnic. I'd get the paper for a couple of days, then no paper for a couple of days, then a paper, then no paper. (I think part of the problem was there are different carriers for weekdays and weekends, and I live in a particularly hard-to-find-house - one of the garden homes.) To complicate things, the Times has some sort of wacky software that has to be updated in two places or it doesn't work right... long story short, after about 3 weeks of infuriation, everything got straightened out and I haven't missed a paper now in about two months. So, yes, call the Statesman and enlist their help in getting you on the delivery radar - and then prepapre for some possible short-term snags.Or maybe they've got it all working now that they've been coming here a while. (If that were true, though, you'd think they'd know about our existence when you call to subscribe.) Good luck.
 
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BobandCarol
Mueller Community

Posts: 7
Joined on July 7th, 2008
Re: Does anyone subscribe to the NY Times?
by BobandCarol on July 7th, 2008

We had similar problems getting the NY Times, but worked with the Statesman to get things resolved. It's been about 3 weeks now (knock on wood!) and we have no complaints.
 
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Southie
Mueller Community

Posts: 26
Joined on January 2nd, 2008
Re: Does anyone subscribe to the NY Times?
by Southie on July 9th, 2008

I have had problems with NY Times deliveries at two different places in Austin. Once at a rental in Hyde Park and now at an apartment in South Austin. I know the Statesman is in charge of deliveries and in my more paranoid moments I think the Statesman conspires to keep the NY Times out of my hands so I am forced to read their crappy paper for the five minutes that it holds my interest. I am a future resident so I appreciate y'all laying the groundwork for us future Mueller NYT subscribers.
 
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clintdawson
Mueller Community

Posts: 28
Joined on June 30th, 2008
Re: Does anyone subscribe to the NY Times?
by clintdawson on July 11th, 2008

Well supposedly they've figured it out, but it was very painful. I called the American Statesman circulation department and they had not received any change of address information from the New York Times. This was after many assurances from the Times that someone from the Austin distribution center would call me to set up delivery. Which of course no one ever did. So I called the Times back for about the tenth time and told them to pick up the stupid phone and call the Statesman and give them my new address. I don't know what happened but they finally told me that delivery would start Monday. Only took 3 weeks of constant badgering.
 
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