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Non-Working Water Fountains on Greenbelt
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Dellwood Guy
Mueller Community

Posts: 3
Joined on January 18th, 2008
Non-Working Water Fountains on Greenbelt
by Dellwood Guy on June 22nd, 2010

Does anyone know when the water fountains on the walking trail will be fixed? As far as I know the only 2 that work are near lake park. What about all the other ones? I remember seeing a post some time back that they were under warranty and being repaired. My dog sure does like having a drink when we are out having a walk in this 95 degree heat. It seems as if they have only worked for a couple of months since I moved here almost 2 YEARS AGO!
 
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ret1ree00
Mueller Community

Posts: 333
Joined on September 7th, 2007
Non-Working Water Fountains on Greenbelt
by ret1ree00 on June 22nd, 2010

Jennifer Harvey mentioned to the Landscape Committee at our last meeting they were being repaired. I don't recall exactly when.

Apparently there was a warranty problem that has delayed the repairs.

Joe
 
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danx111
Mueller Community

Posts: 1151
Joined on November 25th, 2008
Non-Working Water Fountains on Greenbelt
by danx111 on June 23rd, 2010

Tonight is the quarterly meeting with Catellus and would be a good opportunity to ask Catellus to address the warranty issue. We have seen repairs delayed for many months due to "warranty issues": pool, street, water fountains, etc.
 
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Gretchen Doyle
Mueller Community

Posts: 33
Joined on November 15th, 2009
Non-Working Water Fountains on Greenbelt
by Gretchen Doyle on June 23rd, 2010

What is the deal with all the "warranty issues" that we have here?
I know we have a lot of recently installed and constructed features, but how can it be that practically everything is breaking and has "warranty issues?" I can understand that here and there an issue might arise where a company puts up a fight, but with every single problem?

I honestly am beginning to wonder if it's just Alliance's pat response to get people off their backs. I have been more than unhappy with all of my interactions with Alliance. I won't get started on it here, but I'll just say that I'm starting to doubt any and all answers they give.
 
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Major the Cat
Mueller Community

Posts: 78
Joined on August 10th, 2008
Non-Working Water Fountains on Greenbelt
by Major the Cat on June 24th, 2010

Yes, the "warranty issues" excuse is probably bogus. If you make a warranty claim and the seller/installer drags their feet for months and months without fixing the problem (kid pool plaster, drinking fountains, etc. etc. etc) then you file suit against them for failing to honor their warranty (ie, breach of express and implied warranty). A real or threatened lawsuit tends to magically get the seller/installer off their butt to fix the problem, funny how that works. Alliance seems to prefer just sitting around and letting the seller/installers drag their feet forever, at our expense.
 
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doug
Mueller Community

Posts: 484
Joined on February 18th, 2009
Non-Working Water Fountains on Greenbelt
by doug on June 24th, 2010

Quote:
Yes, the "warranty issues" excuse is probably bogus. If you make a warranty claim and the seller/installer drags their feet for months and months without fixing the problem (kid pool plaster, drinking fountains, etc. etc. etc) then you file suit against them for failing to honor their warranty (ie, breach of express and implied warranty). A real or threatened lawsuit tends to magically get the seller/installer off their butt to fix the problem, funny how that works. Alliance seems to prefer just sitting around and letting the seller/installers drag their feet forever, at our expense.


First time I've considered this angle. Much easier for Alliance to sit on their hands than to file suit. It wasn't until the media got involved that we got the street work started. Maybe we go to the media again with a list of problems.

tonights top story
"MUELLER MISMANAGEMENT - WHAT NEIGHBORHOOD RESIDENTS ARE SAYING"
 
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doug
Mueller Community

Posts: 484
Joined on February 18th, 2009
Non-Working Water Fountains on Greenbelt
by doug on June 24th, 2010

Quote:
Yes, the "warranty issues" excuse is probably bogus. If you make a warranty claim and the seller/installer drags their feet for months and months without fixing the problem (kid pool plaster, drinking fountains, etc. etc. etc) then you file suit against them for failing to honor their warranty (ie, breach of express and implied warranty). A real or threatened lawsuit tends to magically get the seller/installer off their butt to fix the problem, funny how that works. Alliance seems to prefer just sitting around and letting the seller/installers drag their feet forever, at our expense.


First time I've considered this angle. Much easier for Alliance to sit on their hands than to file suit. It wasn't until the media got involved that we got the street work started. Maybe we go to the media again with a list of problems.

tonights top story
"MUELLER MISMANAGEMENT - WHAT NEIGHBORHOOD RESIDENTS ARE SAYING"
 
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Mike Carroll
Mueller Community

Posts: 68
Joined on April 7th, 2010
Non-Working Water Fountains on Greenbelt
by Mike Carroll on June 25th, 2010

So how can we fire Alliance and get another management company? Jennifer Harvey just gives out excuses at every turn, and Catellus seems to be using the cheapest option possible and getting any quality work out of anything, ie...the pool gate, the water fountains, the streets, etc. etc.

The idea of Mueller is great, but the execution has been horrid to say the least. I would love to see Mueller actually be a great community with ammenities that actually WORK and a management company that actually does something.
 
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mbe19
Mueller Community

Posts: 95
Joined on December 10th, 2007
Non-Working Water Fountains on Greenbelt
by mbe19 on June 25th, 2010

I think we should go to the top. Greg Weaver at Catellus. They brought him back from Denver to work on Mueller and he may be more sensitive to political pressure and possible media. I suspect if he talks to Jennifer, there will be more action from her. This project has the potential to be a great feather in Catellus cap, or not. My thought is to talk to them. Preferably with a committee from Mueller that represents a number of unhappy folks. I am frustrated about the baby pool and the blocked roadway. Both have taken far too long.
 
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Shannon Sobeck
Mueller Community

Posts: 10
Joined on January 10th, 2010
Non-Working Water Fountains on Greenbelt
by Shannon Sobeck on June 25th, 2010

A few work near lake park but the water pressure is very low and the water trickles out of the fountain...
 
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