citiCite
FORUMS PHOTOS GROUPS EVENTS WIKI
CREATE ACCOUNT | LOGIN
Mueller Community (change)
Forums
You are NOT logged in.
RSS
Mueller Community
COA Utilities Bill or Lack Thereof
All of the following posts have been contributed by citiCite members.
Viewing 1 to 6 of 6 posts
Page Header Image
Forum Navigation

Recent Forum Posts

Upcoming Events
Sorry, but there are no upcoming events.

No Image Available
Lake Watson
Mueller Community

Posts: 9
Joined on January 26th, 2013
COA Utilities Bill or Lack Thereof
by Lake Watson on February 20th, 2015

I am a solar owner. I have two separate account numbers with COA utilities, and receive two separate bills: one for energy, and one for water, wastewater, trash, etc. Last year for some reason, my monthly bills for water/trash stopped coming on a timely basis. I would receive one every couple of months with several billing periods all due at the same time. I put aside an estimated amount for these bills every month, so the funds are available to pay these combined bills, but this practice is making budgeting difficult for me. COA utility customer service reps maintain that it is a glitch in their system, and there is nothing they can do, and several requests for contact with a billing manager have gone unanswered. Is this practice of a utility not sending bills on a timely basis legal, and who, if anyone, can I talk with to remedy this situation? Any helpful insights into this issue would be appreciated. Thanks
 
User Profile Image
Belinda Roberts
Mueller Community

Posts: 31
Joined on September 12th, 2012
COA Utilities Bill or Lack Thereof
by Belinda Roberts on February 21st, 2015

Have you thought about accessing your bills online?
 
User Profile Image
Betsy
Mueller Community

Posts: 542
Joined on December 17th, 2007
COA Utilities Bill or Lack Thereof
by Betsy on February 21st, 2015

I had that happen once last year. The bill wasn't available online either and when I called to check on it, they said the bill wasn't yet 'finalized'. It never was finalized that month so the next month the bill was for two months of service. I'm watching to make sure that bill isn't included in my wastewater averaging calculation.

That's the only time it's happened to us. I can't answer your other questions about legality, etc.
 
No Image Available
Christina Jones
Mueller Community

Posts: 38
Joined on January 16th, 2012
COA Utilities Bill or Lack Thereof
by Christina Jones on February 21st, 2015

Lake,

This issue is tailor-made for our new single district city council. Contact District 9 Councilwoman Kathie Tovo (kathie.tovo@austintexas.gov). She might refer the matter to the newly formed Austin Energy Committee or the Public Utilities Committee.

There's also a website which might be useful: http://www.austintexas.gov/department/district-9.

Good luck!

Christina
 
No Image Available
danx111
Mueller Community

Posts: 1151
Joined on November 25th, 2008
 
No Image Available
Michael Fluharty
Michael Fluharty

Posts: 1
Joined on August 10th, 2019
COA Utilities Bill or Lack Thereof
by Michael Fluharty on August 10th, 2019

There should be utilities bill, otherwise there will be problems. I am sure that people working at the https://blackchristiannews.com/2019/06/should-the-education-department-remove-the-writing-of-the-essay-from-school-curriculum/ company will write about this problem soon. Once they've published their article on this, I'll share it here.
 
Elect Kevin Ludlow for State Rep!
Pro-LGBT Rights, Pro-Pot, Pro-Net Neutrality, Anti-TSA, Anti-NSA. Support Kevin Ludlow for the TX House of Representatives District 46
Zen Electronics - Custom Home Theater
A Mueller Resident Owned Business Providing Personalized, Cost Effective, Home Theater & Home Automation solutions in the Austin, TX Area. Click here to learn more.
Weird Window Cleaning
Contact us to receive a free estimate for your window cleaning and experience the same service provided to so many of your Mueller neighbors. Mention this ad for 10% off.
512-944-3700
15 yrs exp. Insured.
view more ads »
© 2005 - 2012 cityCore, LLC   |   terms   |   privacy