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Problems with New York Times delivery. Anyone else?
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Larry Plutko
Mueller Community

Posts: 55
Joined on June 28th, 2009
Problems with New York Times delivery. Anyone else?
by Larry Plutko on May 11th, 2013

We are into May and delivery problems with the NY Times continue. My neighbor and I did not receive a Saturday paper today. Over the past weeks, a Saturday paper has been missing and also a Sunday paper at times. Has anyone else been encountering the same problem? The NY Times has credited my account for the missing papers and also promised to look into their distribution problems. Meanwhile, their distribution chain has broken down in Austin for the Texas edition paper is printed locally.
 
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BobandCarol
Mueller Community

Posts: 7
Joined on July 7th, 2008
Problems with New York Times delivery. Anyone else?
by BobandCarol on May 11th, 2013

While we don't subscribe to the Saturday NY Times, we do get the sunday one and have experienced many problems. Today's Statesman was not delivered until 7:30 today and the only way I got ours was to flag down the deliverer who didn't seem to have any idea that we were to get a paper. The Statesman has to take some responsibility for the NY Times papers because they contract with the delivery service.
 
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Ani Colt
Mueller Community

Posts: 18
Joined on May 31st, 2012
Problems with New York Times delivery. Anyone else?
by Ani Colt on May 11th, 2013

I'm in Wildflower Tr. A paper was delivered for about three weeks after weeks of problems, but none last weekend. And even the NYTimes did not respond at first when I sent in my notice to them.
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Larry Plutko
Mueller Community

Posts: 55
Joined on June 28th, 2009
Problems with New York Times delivery. Anyone else?
by Larry Plutko on May 11th, 2013

If you do encounter problems, please email: customercare@nytimes.com. I have found the persons behind this email very responsive but it would be helpful for residents to immediately report problems for the distribution contractor is apparently inept.
 
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