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Beware: Whirlpool Oven Auto Clean Feature
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kromel
Mueller Community

Posts: 217
Joined on January 19th, 2008
Beware: Whirlpool Oven Auto Clean Feature
by kromel on January 17th, 2011

After using the auto clean feature on my Whirlpool gas oven for the first time, the oven will not heat up. It must have blown a fuse. It also created a horrible smell and set off my smoke alarm. It wasn't even that dirty since I usually use "Easy Off" oven cleaner. What possessed me to push that button yesterday I have no idea. So unless you are within your one-year warranty, I wouldn't suggest trying that out.

 
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danx111
Mueller Community

Posts: 1151
Joined on November 25th, 2008
Beware: Whirlpool Oven Auto Clean Feature
by danx111 on January 17th, 2011

Quote:
After using the auto clean feature on my Whirlpool gas oven for the first time, the oven will not heat up. It must have blown a fuse. It also created a horrible smell and set off my smoke alarm. It wasn't even that dirty since I usually use "Easy Off" oven cleaner. What possessed me to push that button yesterday I have no idea. So unless you are within your one-year warranty, I wouldn't suggest trying that out.



This is a known factory defect. We had the same problem and after fighting with Whirlpool corporate we asked Meritage to intervene and immediately received a replacement oven from Whirlpool - out of warranty, no charge.
 
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stew_sc
Mueller Community

Posts: 107
Joined on February 27th, 2008
Beware: Whirlpool Oven Auto Clean Feature
by stew_sc on January 17th, 2011

We had the same thing happen, fortunately under warranty. The technician who came to replace the heater element said he thought it was improperly vented within the cabinetry, causing the element to malfunction. We bought an extended warranty after that, which is now coming to an end.

I have Easy Off scheduled to help me out this weekend and from now on.
 
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bryan jones
Mueller Community

Posts: 13
Joined on August 29th, 2009
Beware: Whirlpool Oven Auto Clean Feature
by bryan jones on January 17th, 2011

Quote:
We had the same thing happen, fortunately under warranty. The technician who came to replace the heater element said he thought it was improperly vented within the cabinetry, causing the element to malfunction.



Who was the builder that improperly vented your oven? I've suspected that ours has venting issues.
 
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Bobby Gierisch
Mueller Community

Posts: 37
Joined on June 25th, 2010
Beware: Whirlpool Oven Auto Clean Feature
by Bobby Gierisch on January 17th, 2011

We had the same problem with our Meritage-installed Whirlpool, fortunately while still under warranty. The repairman said they don't vent properly and he did something to help it, but said it might not work. He also said it sometimes helps to open the drawer beneath the oven while cleaning, and if you do, you can feel significant hot air venting.

One lesson - try the cleaning function before the warranty is up.

 
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vaneis
Mueller Community

Posts: 382
Joined on October 7th, 2007
Beware: Whirlpool Oven Auto Clean Feature
by vaneis on June 15th, 2011

I don't know if this is related, but I also am in a Meritage and my whirlpool oven is malfunctioning. I never use the self-cleaning feature, but over the weekend I went to use my oven and it seemed to preheat rather quickly. I put my food in and within a minute or two I could tell something was wrong because the whole house was beginning to smell like what I was cooking (sweet potatoes). I went to look at the oven and it said LOCKED. I turned the oven off and googled "Locked Whirlpool oven" and sure enough lots of people have had the same issue. I basically had to wait for the temperature to cool down before I could open it and get my black potatoes out. Silly me, I thought maybe it was a fluke and tried again last night. I got the same results.

danx111 - did you call whirlpool directly or go through an oven repair technician? Just wondering who to call first?

Thanks in advance for the help.
 
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danx111
Mueller Community

Posts: 1151
Joined on November 25th, 2008
Beware: Whirlpool Oven Auto Clean Feature
by danx111 on June 15th, 2011

Quote:
I don't know if this is related, but I also am in a Meritage and my whirlpool oven is malfunctioning. I never use the self-cleaning feature, but over the weekend I went to use my oven and it seemed to preheat rather quickly. I put my food in and within a minute or two I could tell something was wrong because the whole house was beginning to smell like what I was cooking (sweet potatoes). I went to look at the oven and it said LOCKED. I turned the oven off and googled "Locked Whirlpool oven" and sure enough lots of people have had the same issue. I basically had to wait for the temperature to cool down before I could open it and get my black potatoes out. Silly me, I thought maybe it was a fluke and tried again last night. I got the same results.

danx111 - did you call whirlpool directly or go through an oven repair technician? Just wondering who to call first?

Thanks in advance for the help.


Whirlpool blew me off (CEO) so I sent note to Meritage Hqtrs and recommended they stop using Whirlpool. Next day Whirlpool called and offered me a new oven - way out of warranty - no charge
Dan
323-5411
 
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GarrethWilcock
Mueller Community

Posts: 480
Joined on February 23rd, 2008
Beware: Whirlpool Oven Auto Clean Feature
by GarrethWilcock on June 15th, 2011

One of the home inspectors I work with - Glen Davis - told me to avoid the self-clean function on ovens in general. He frequently observes issues after the self-clean. Though he's never mentioned burnt potatoes.
 
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danx111
Mueller Community

Posts: 1151
Joined on November 25th, 2008
Beware: Whirlpool Oven Auto Clean Feature
by danx111 on June 15th, 2011

Quote:
One of the home inspectors I work with - Glen Davis - told me to avoid the self-clean function on ovens in general. He frequently observes issues after the self-clean. Though he's never mentioned burnt potatoes.


Repair tech said if you don't use self-clean and need to clean the oven you need to find a cleaner made for these ovens
 
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jzimm
Mueller Community

Posts: 162
Joined on August 5th, 2008
Beware: Whirlpool Oven Auto Clean Feature
by jzimm on June 15th, 2011

And just what did he suggest, or are we on our own?
 
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